Data Deletion Policy for the GIFTbase Application

We respect your privacy. If you wish to stop using GIFTbase and delete all your data, you can do so quickly and conveniently.

How can you request data deletion?

Primary Method (In-App)

This is the fastest and recommended way for iOS and Android users. Deletion happens instantly.

Open the GIFTbase application on your device.
Go to "Settings" → "General".
Tap "Delete account".
Confirm the action. Your account and its associated data will be deleted.

Important Note: For security reasons, if you logged into the application a long time ago, the system may ask you to re-authenticate. After successfully signing in again, simply tap the "Delete account" button one more time, and the deletion process will be completed instantly.

Alternative Method (Email)

If you no longer have access to the application or your device, you can send an email to support@giftbase.app with the following information:

Subject: Data Deletion Request
Body: "I, [your name], request the deletion of my account and all associated data. The email I used to register is: [your registration email]."

What data will be deleted?

Once your request is confirmed, we permanently and irreversibly erase the following data associated with your account:

Your profile (name, email, photo, country).
All profiles of your connections and their information (birthdays, interests, etc.).
Your gift generation history.
Your wishlists and the gifts saved in them.
Your participation in Secret Santa games: name and avatar in the game, wishes, chat messages and delivery details. Games you organised are deleted entirely, for all players.
Your settings (selected holidays, notification preferences).
Technical identifiers, including your User ID and push notification token.

Processing Timeline

When using the in-app deletion feature (Primary Method), the erasure of all your data from our active database occurs instantly. If you submit a request via email (Alternative Method), we will need time for manual verification, and the deletion will be completed within 30 days.

We keep minimal technical records without your name or email for 90 days after deletion to protect the service from abuse; after that they are deleted automatically.

If you have any questions, please contact us at: support@giftbase.app